unitysphere

Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how UnitySphere AS ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website or use our services. UnitySphere AS is the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller:
UnitySphere AS
Nørrebrogade 74
1014 Copenhagen
Capital Region, Denmark
CVR: CVR25367481

Data Collection

We collect and process personal data that you provide to us directly and information that is automatically collected when you use our website and services. The data we collect includes:

Information You Provide

  • Contact information (name, email address, phone number)
  • Company or restaurant information
  • Communication preferences
  • Messages and enquiries sent through our contact forms
  • Account information if you use our platform services

Information Automatically Collected

  • IP address and location information
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and navigation behaviour
  • Referral sources and exit pages
  • Date and time of visits

How We Use Your Information

We process your personal data for the following purposes based on various legal grounds under GDPR:

Service Provision (Contract Performance)

  • Providing our restaurant management platform services
  • Processing and responding to your enquiries
  • Account management and customer support
  • Billing and payment processing

Legitimate Business Interests

  • Website functionality and security
  • Improving our services and platform features
  • Business communications and relationship management
  • Analytics to understand user behaviour and preferences

Legal Compliance

  • Compliance with applicable laws and regulations
  • Responding to legal requests and court orders
  • Protecting our legal rights and interests

Consent-Based Processing

  • Marketing communications (where you have opted in)
  • Newsletter subscriptions
  • Non-essential cookies and tracking technologies

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: Trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Customer Data: For the duration of our business relationship plus 7 years for accounting and legal purposes
  • Website Analytics: Up to 26 months for Google Analytics data
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Legal Obligations: As required by applicable laws and regulations

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data in a structured format
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for consent-based processing at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Staff training on data protection practices
  • Incident response procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules
  • Other legally recognised transfer mechanisms

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Privacy Contact:
Email: privacy@unitysphere.world
Phone: +45 39735337
Address: UnitySphere AS, Nørrebrogade 74, 1014 Copenhagen, Capital Region, Denmark

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable laws.

Danish Data Protection Agency:
Website: www.datatilsynet.dk
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00